Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202457 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201202459 | Fife Council | parking | Some upheld, recommendations | April 2013 |
| 201202492 | Grampian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | April 2013 |
| 201202521 | The State Hospital Board for Scotland | appliances, equipment & premises | Not upheld, no recommendations | April 2013 |
| 201202549 | A Dentist in the Fife NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2013 |
| 201202568 | East Renfrewshire Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | April 2013 |
| 201202599 | Borders College | policy/administration | Upheld, recommendations | April 2013 |
| 201202602 | East Renfrewshire Council | council tax (incl community charge) | Not upheld, no recommendations | April 2013 |
| 201202629 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, recommendations | April 2013 |
| 201202642 | Business Stream | charging method / calculation | Some upheld, recommendations | April 2013 |