Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700674 The City of Edinburgh Council aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 Upheld, recommendations August 2018
201700734 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2018
201700894 South Lanarkshire Council care in the community Some upheld, recommendations August 2018
201700941 The Highland Council handling of application (complaints by opponents) Upheld, recommendations August 2018
201701142 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201701220 Fife Council complaints handling (incl social work complaints procedures) Not upheld, recommendations August 2018
201701234 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201701429 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations August 2018
201701484 East Dunbartonshire Council rent and/or service charges Not upheld, no recommendations August 2018
201701694 Golden Jubilee National Hospital clinical treatment / diagnosis Not upheld, no recommendations August 2018