Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201607981 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations April 2018
201608302 A Medical Practice in an NHS Board area nurses / nursing care Upheld, recommendations April 2018
201608303 A Health Board clinical treatment / diagnosis Upheld, recommendations April 2018
201608411 East Lothian Council control of pollution Some upheld, recommendations April 2018
201608505 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations April 2018
201608679 A Dentist in the Tayside NHS Board area clinical treatment / diagnosis Upheld, recommendations April 2018
201609128 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Upheld, recommendations April 2018
201609388 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations April 2018
201609412 Lanarkshire NHS Board appointments / admissions (delay / cancellation / waiting lists) Some upheld, no recommendations April 2018
201609443 Aberdeenshire Council home helps / concessions / grants / charges for services Resolved, no recommendations April 2018