Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201306235 Highland NHS Board continuing care Not upheld, no recommendations December 2014
201400034 Business Stream charging method / calculation Upheld, recommendations December 2014
201400081 Crown Office and Procurator Fiscal Service complaints handling Upheld, action taken by body to remedy, no recommendations December 2014
201400117 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2014
201400125 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2014
201400303 Bridgewater Housing Association Ltd communication/ staff attitude/ dignity/ confidentiality Not upheld, no recommendations December 2014
201400384 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations December 2014
201400436 Scottish Prison Service home detention curfew Upheld, action taken by body to remedy, recommendations December 2014
201400540 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations December 2014
201400583 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2014