Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400585 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400587 | Bridgewater Housing Association Ltd | policy/administration | Upheld, recommendations | December 2014 |
| 201400621 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201400641 | The City of Edinburgh Council | housing statutory repair notices | Not upheld, no recommendations | December 2014 |
| 201400811 | Aberdeen City Council | public hygiene/shops/dairies/food processing | Some upheld, recommendations | December 2014 |
| 201400817 | Aberdeen City Council | parking | Not upheld, no recommendations | December 2014 |
| 201401164 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401246 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | December 2014 |
| 201401247 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |
| 201401248 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Not upheld, no recommendations | December 2014 |