Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201608323 | Revenue Scotland | failure to provide information | Upheld, recommendations | November 2017 |
| 201608472 | Inverclyde Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201608601 | Falkirk Council | burial grounds/crematoria | Some upheld, recommendations | November 2017 |
| 201608622 | Argyll and Bute Council | policy/administration | Not upheld, no recommendations | November 2017 |
| 201608718 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | November 2017 |
| 201608805 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2017 |
| 201608893 | Aimera Ltd | incorrect billing | Some upheld, recommendations | November 2017 |
| 201608924 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |