Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604614 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2017 |
| 201604896 | Fife Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201608067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2017 |
| 201507475 | Fife Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2017 |
| 201507493 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | March 2017 |
| 201507499 | The City of Edinburgh Council | cleansing/public conveniences/streets and stairs | Upheld, recommendations | March 2017 |