Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407669 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2015 |
| 201500001 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201300177 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | June 2015 |
| 201300851 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | June 2015 |
| 201300983 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | June 2015 |
| 201301661 | Scottish Natural Heritage | handling of application | Not upheld, no recommendations | June 2015 |
| 201302427 | Crown Office and Procurator Fiscal Service | policy/administration | Some upheld, recommendations | June 2015 |
| 201303151 | Business Stream | Charging method / calculation | Upheld, recommendations | June 2015 |
| 201303547 | Scottish Prison Service | progression | Not upheld, no recommendations | June 2015 |
| 201304134 | Highland NHS Board | clinical treatment / diagnosis | June 2015 |