Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201806642 Highland NHS Board clinical treatment / diagnosis Not upheld, recommendations October 2020
201806908 East Lothian Council child services and family support Upheld, recommendations October 2020
201808030 Orkney NHS Board clinical treatment / diagnosis Upheld, recommendations October 2020
201808182 A Medical Practice in the Orkney NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2020
201808821 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2020
201809055 Glasgow City Health and Social Care Partnership care in the community Not upheld, no recommendations October 2020
201810045 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2020
201810303 University of Dundee special needs - assessment and provision Some upheld, recommendations October 2020
201810560 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations October 2020
201810858 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2020