Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201697 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, recommendations March 2013
201201707 Scottish Prison Service work (in prison) Not upheld, no recommendations March 2013
201201771 Western Isles NHS Board admission, discharge and transfer procedures Upheld, recommendations March 2013
201201776 Scottish Prison Service legal correspondence Upheld, recommendations March 2013
201201865 Scottish Prison Service supplies of books, newspapers, etc Not upheld, no recommendations March 2013
201201910 Perth and Kinross Council handling of application (complaints by applicants) Not upheld, no recommendations March 2013
201201916 Business Stream charging method / calculation Some upheld, action taken by body to remedy, no recommendations March 2013
201202019 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2013
201202051 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2013
201202112 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations March 2013