Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200647 Fife Council primary school Not upheld, no recommendations December 2012
201200652 Glasgow Life hall letting, indoor facilities, libraries, museums etc Some upheld, recommendations December 2012
201200656 Business Stream Ltd charging method / calculation Not upheld, no recommendations December 2012
201200657 Business Stream Ltd charging method / calculation Not upheld, no recommendations December 2012
201200658 Business Stream Ltd charging method / calculation Not upheld, no recommendations December 2012
201200679 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations December 2012
201200781 Business Stream Ltd charging method / calculation Not upheld, no recommendations December 2012
201200879 West Lothian Council primary school Not upheld, no recommendations December 2012
201200888 Scottish Water sewer flooding - external Some upheld, recommendations December 2012
201200993 Scottish Prison Service progression Not upheld, no recommendations December 2012