Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705275 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201801303 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201801784 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201803472 | Fife Council | planning \ handling of application (complaints by opponents) | Some upheld, recommendations | November 2020 |
| 201803542 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201803596 | The Robert Gordon University | special needs - assessment and provision | Some upheld, no recommendations | November 2020 |
| 201806100 | Scottish Environment Protection Agency | policy / administration | Not upheld, no recommendations | November 2020 |
| 201806450 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201807397 | North Ayrshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | November 2020 |
| 201808488 | Business Stream | incorrect billing | Not upheld, no recommendations | November 2020 |