Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803981 | Scottish Government D-G Learning & Justice | Complaints handling | Upheld, no recommendations | May 2021 |
| 201804596 | Edinburgh Health and Social Care Partnership | Aids for the disabled (incl blue badges) Chronically Sick & Disabled Acts 1970/72 | Not upheld, no recommendations | May 2021 |
| 201804958 | University of the Highlands and Islands | Complaints handling | Upheld, recommendations | May 2021 |
| 201807820 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201809520 | Glasgow City Health and Social Care Partnership | Care charges for homecare and residential care | Not upheld, no recommendations | May 2021 |
| 201810148 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201810444 | West Dunbartonshire Council | Complaints handling | Some upheld, recommendations | May 2021 |
| 201900286 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201900435 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201900708 | Edinburgh College | Providing Learning Support and Guidance (by curriculum staff) | Upheld, recommendations | May 2021 |