Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201900785 South Lanarkshire Council Assessments / self-directed support Some upheld, recommendations August 2020
201901110 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201901318 Highland NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2020
201901564 South Lanarkshire Health and Social Care Partnership Continuing care Upheld, recommendations August 2020
201901698 Forth Valley NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations August 2020
201901956 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations August 2020
201902265 Shetland NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2020
201903205 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201903225 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2020
201903373 Dundee City Council Child protection Upheld, recommendations August 2020