Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201708468 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2019
201709302 Aberdeen City Council policy / administration Upheld, recommendations November 2019
201709322 Tayside NHS Board nurses / nursing care Upheld, recommendations November 2019
201801806 Golden Jubilee National Hospital communication / staff attitude / dignity / confidentiality Not upheld, no recommendations November 2019
201802039 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations November 2019
201802161 Lanarkshire NHS Board admission / discharge / transfer procedures Not upheld, no recommendations November 2019
201802782 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2019
201802921 A Medical Practice in the Ayrshire & Arran NHS Board area clinical treatment / diagnosis Some upheld, recommendations November 2019
201802929 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations November 2019
201803284 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations November 2019