Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603001 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201603017 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
| 201603051 | Clackmannanshire Council | complaints handling | Not upheld, no recommendations | May 2017 |
| 201603064 | Edinburgh Napier University | policy/administration | Some upheld, recommendations | May 2017 |
| 201603349 | A Dentist in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
| 201603555 | A Medical Practice in the Fifie NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201603557 | City Of Glasgow College | facilities | Some upheld, no recommendations | May 2017 |
| 201603611 | Langstane Housing Association Ltd | estate management, open space & environment work | Not upheld, recommendations | May 2017 |
| 201603698 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Some upheld, recommendations | May 2017 |
| 201603727 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2017 |