Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600658 | Scottish Water | other | Upheld, recommendations | April 2017 |
| 201600725 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, no recommendations | April 2017 |
| 201601222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, recommendations | April 2017 |
| 201601916 | The Highland Council | primary school | Some upheld, recommendations | April 2017 |
| 201602008 | Argyll Community Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | April 2017 |
| 201602119 | University of St Andrews | policy/administration | Not upheld, no recommendations | April 2017 |
| 201602152 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201602276 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2017 |
| 201602294 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201602498 | Dumfries and Galloway Council | complaints handling (including appeals procedures) | Upheld, no recommendations | April 2017 |