Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407031 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2015 |
| 201407060 | Scottish Prison Service | escorting services | Upheld, recommendations | July 2015 |
| 201407146 | The City of Edinburgh Council | council tax | Upheld, recommendations | July 2015 |
| 201407199 | Forth Valley NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2015 |
| 201407265 | Aberdeenshire Council | handling of application (complaints by opponents) | Resolved, no recommendations | July 2015 |
| 201407363 | South Lanarkshire Council | repairs and maintenance | Resolved, no recommendations | July 2015 |
| 201407365 | East Renfrewshire Council | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2015 |
| 201407446 | Scottish Prison Service | escorting services | Upheld, recommendations | July 2015 |
| 201407524 | Borders NHS Board | clinical treatment / diagnosis | July 2015 | |
| 201407590 | A Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |