Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203259 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2013 |
| 201203265 | Scottish Prison Service | earnings | Not upheld, no recommendations | August 2013 |
| 201203292 | Lanarkshire NHS Board | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203388 | Transport Scotland | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203615 | The City of Edinburgh Council | claims for damage, injury, loss | Upheld, no recommendations | August 2013 |
| 201203622 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203630 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201203633 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203728 | Scottish Prison Service | work (in prison) | Not upheld, recommendations | August 2013 |
| 201203766 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | August 2013 |