Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200935 | Lanarkshire NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | July 2013 |
| 201201225 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201201251 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201201276 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201201423 | Maryhill Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | July 2013 |
| 201201435 | A Council | primary school | Some upheld, recommendations | July 2013 |
| 201201524 | Scottish Borders Housing Association Ltd | complaints handling | Upheld, recommendations | July 2013 |
| 201201885 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201201981 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | July 2013 |
| 201202339 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |