Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202359 The Highland Council building warrants: certificates of completion/habitation Upheld, recommendations July 2013
201202725 Orkney NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2013
201202880 Highland NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, recommendations July 2013
201202928 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2013
201202968 A Council policy/administration Some upheld, recommendations July 2013
201202994 Perth and Kinross Council local housing allowance and council tax benefit Some upheld, recommendations July 2013
201203025 South Lanarkshire Council maintenance and repair of roads Not upheld, no recommendations July 2013
201203034 Borders NHS Board appointments/admissions (delay, cancellation, waiting lists) Some upheld, recommendations July 2013
201203106 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations July 2013
201203158 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, no recommendations July 2013