Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202411659 | Moray Health and Social Care Partnership | Clinical treatment | Upheld, recommendations | June 2026 |
| 202500014 | Forth Valley NHS Board | Complaints handling | Some upheld, recommendations | June 2026 |
| 202501635 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Diagnosis | Upheld, recommendations | June 2026 |
| 202501958 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment | Not upheld, no recommendations | June 2026 |
| 202502789 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | June 2026 |
| 202505687 | The City of Edinburgh Council | Mould / damp | Upheld, recommendations | June 2026 |
| 202506324 | Falkirk Health and Social Care Partnership | Policy / administration | Upheld, recommendations | June 2026 |
| 202401232 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2026 |
| 202401604 | Midlothian Council | Adoption / Fostering | Some upheld, recommendations | May 2026 |
| 202401680 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2026 |