Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004643 | Grampian NHS Board | lost property claim | Resolved, action taken by body to remedy | June 2011 |
| 201004809 | Scottish Prison Service | education; classes | Upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201004870 | Scottish Prison Service | communication and records, transfer | Not upheld, no recommendations | June 2011 |
| 201005058 | Scottish Prison Service | prisoner privileges; buying goods | Not upheld, no recommendations | June 2011 |
| 201100008 | South Lanarkshire Council | refuse collection and bins; policy/administration | Not upheld, no recommendations | June 2011 |