Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604163 Renfrewshire Council primary school Upheld, recommendations May 2017
201604204 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations May 2017
201604321 Business Stream charging method / calculation Upheld, recommendations May 2017
201604349 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations May 2017
201604372 Perth and Kinross Council communication, staff attitude, dignity and confidentiality Some upheld, recommendations May 2017
201604403 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations May 2017
201604427 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations May 2017
201604586 Aberdeenshire Council continuing care Resolved, no recommendations May 2017
201604681 University of Aberdeen academic appeal/exam results/degree classification Some upheld, recommendations May 2017
201604907 Dumfries and Galloway Council employment grants/business development grants and loans Upheld, recommendations May 2017