Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201400904 University of St Andrews policy/administration Resolved, no recommendations November 2015
201402088 The City of Edinburgh Council statutory notices Upheld, recommendations November 2015
201402759 Dumfries and Galloway Housing Partnership repairs and maintenance Not upheld, no recommendations November 2015
201402959 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations November 2015
201403037 Tayside NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2015
201403171 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2015
201403173 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations November 2015
201403259 Care Inspectorate complaints handling Some upheld, no recommendations November 2015
201403495 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2015
201403920 Highland NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations November 2015