Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201407841 East Renfrewshire Council primary school Upheld, no recommendations October 2015
201500437 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2015
201500528 North Lanarkshire Council sheltered housing issues/residential homes Not upheld, no recommendations October 2015
201500618 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations October 2015
201500702 Argyll Community Housing Association terminations of tenancy Upheld, recommendations October 2015
201500849 University of the West of Scotland policy/administration Some upheld, recommendations October 2015
201500951 Scottish Prison Service downgrading Not upheld, no recommendations October 2015
201501199 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2015
201501488 Scottish Ambulance Service clinical treatment / diagnosis Not upheld, no recommendations October 2015
201203283 The Highland Council zoning of local authorities, planning blight, flood prevention Not upheld, no recommendations September 2015