Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401439 | Home Scotland | improvements and renovation | Upheld, recommendations | July 2015 |
| 201401458 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201401475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401497 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401744 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401750 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201402226 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201402360 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201402754 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |