Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707180 | Dundee Health and Social Care Partnership | sheltered housing issues/residential homes | Upheld, recommendations | June 2018 |
| 201601505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201601834 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201605243 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2018 |
| 201605327 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201605476 | A Council | special education needs - assessment & provision | Not upheld, recommendations | May 2018 |
| 201606614 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201607454 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201607551 | Falkirk Council | handling of application (complaints by opponents) | Upheld, recommendations | May 2018 |
| 201608259 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |