Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401890 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404357 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404546 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201404550 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | March 2016 |
| 201404803 | Shetland Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2016 |
| 201405118 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201405563 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | March 2016 |
| 201405636 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201405656 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2016 |
| 201405676 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | March 2016 |