Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701062 | Dumfries and Galloway Council | handling of application (complaints by applicants) | Not upheld, no recommendations | April 2018 |
| 201701146 | Elderpark Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | April 2018 |
| 201701227 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2018 |
| 201701258 | South Lanarkshire Council | rent and/or service charges | Not upheld, no recommendations | April 2018 |
| 201701261 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | April 2018 |
| 201701927 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201701995 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | April 2018 |
| 201702040 | Falkirk Council | child services and family support | Not upheld, no recommendations | April 2018 |
| 201702471 | West Lothian Council | complaints handling (inc social work complaints procedures) | Upheld, recommendations | April 2018 |
| 201702527 | West Lothian Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Some upheld, recommendations | April 2018 |