Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202007523 Aberdeenshire Council Handling of application (complaints by opponents) Upheld, recommendations December 2022
202008527 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations December 2022
202008806 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Upheld, recommendations December 2022
202009234 Fife NHS Board Appointments / Admissions (delay / cancellation / waiting lists) Some upheld, recommendations December 2022
202100803 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2022
202100828 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations December 2022
202100914 A Dental Practice in the Grampian NHS Board area Clinical treatment / Diagnosis Upheld, recommendations December 2022
202101005 Stirling Council Child protection Some upheld, recommendations December 2022
202102737 Scottish Ambulance Service Failure to send ambulance / delay in sending ambulance Upheld, no recommendations December 2022
202103490 Fife Health and Social Care Partnership Assessments / self-directed support Some upheld, recommendations December 2022