Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104084 | Falkirk Council | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201104093 | The Moray Council | Maintenance and repair of roads | Not upheld, no recommendations | June 2012 |
| 201104151 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2012 |
| 201104220 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | June 2012 |
| 201104667 | Fife Council | Repairs and maintenance of housing stock | Some upheld, recommendations | June 2012 |
| 200903307 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201000351 | Fife Council | Continuing care | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201001453 | Tayside NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201002566 | Comhairle nan Eilean Siar | policy/administration | Some upheld, recommendations | May 2012 |
| 201002813 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |