Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100875 Scottish Ambulance Service clinical treatment; diagnosis Upheld, recommendations February 2012
201100922 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Not upheld, no recommendations February 2012
201100927 Scottish Borders Council handling of application (complaints by opponents) Not upheld, no recommendations February 2012
201101055 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Not upheld, no recommendations February 2012
201101060 A Medical Practice, Tayside NHS Board clinical treatment; diagnosis Not upheld, no recommendations February 2012
201101166 Crown Office and Procurator Fiscal Service policy/administration Not upheld, no recommendations February 2012
201101279 The Golden Jubilee National Hospital clinical treatment; diagnosis Some upheld, recommendations February 2012
201101324 Scottish Prison Service sentence planning Upheld, recommendations February 2012
201101398 Forth Valley NHS Board communication, staff attitude, dignity, confidentiality Some upheld, recommendations February 2012
201101586 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2012