Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201909959 Aberdeenshire Council Policy / administration Some upheld, recommendations February 2022
201909975 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations February 2022
201910513 Borders NHS Board Clinical treatment / diagnosis Some upheld, recommendations February 2022
201910934 Lanarkshire NHS Board Admission / discharge / transfer procedures Upheld, recommendations February 2022
201911484 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations February 2022
202000742 A Medical Practice in the Ayrshire and Arran NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations February 2022
202003095 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations February 2022
202004502 Lanarkshire NHS Board Clinical treatment / diagnosis Upheld, recommendations February 2022
202103008 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations February 2022
202103259 Dumfries and Galloway NHS Board Admission / discharge / transfer procedures Upheld, recommendations February 2022