Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200392 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201571 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201658 | Tayside NHS Board | continuing care | Not upheld, recommendations | February 2014 |
| 201202828 | Business Stream | leakage | Some upheld, recommendations | February 2014 |
| 201203233 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2014 |
| 201203644 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201203718 | South Lanarkshire Council | repairs and maintenance | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201203733 | Falkirk Council | noise pollution | Some upheld, no recommendations | February 2014 |
| 201204083 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201204125 | A Council | special educational needs - assessment & provision | Some upheld, recommendations | February 2014 |