Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201302543 West Lothian Council noise pollution Not upheld, recommendations February 2014
201302585 Business Stream charging method / calculation Complaint withdrawn February 2014
201302595 South Lanarkshire Council handling of application (complaints by opponents) Upheld, no recommendations February 2014
201302619 Scottish Prison Service exercise and time in the open air Some upheld, recommendations February 2014
201302670 Fife Council handling of application (complaints by applicants) Not upheld, no recommendations February 2014
201302704 Scottish Prison Service complaints handling Upheld, no recommendations February 2014
201302783 East Dunbartonshire Council complaints handling Upheld, recommendations February 2014
201302838 The City of Edinburgh Council council tax Some upheld, no recommendations February 2014
201302885 A Council primary school Some upheld, recommendations February 2014
201302903 Scottish Children's Reporter Administration communication staff attitude and confidentiality Upheld, recommendations February 2014