Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203568 | Tayside NHS Board | admission, discharge & transfer procedures | Upheld, recommendations | January 2014 |
| 201203628 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201203646 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201203651 | Business Stream | meter reading | Upheld, recommendations | January 2014 |
| 201203684 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | January 2014 |
| 201203744 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201203796 | Prospect Community Housing | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201204022 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201204024 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201204108 | The City of Edinburgh Council | local housing allowance and council tax benefit | Some upheld, recommendations | January 2014 |