Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202109 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Upheld, recommendations October 2013
201202120 Argyll Community Housing Association repairs and maintenance Some upheld, recommendations October 2013
201202307 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations October 2013
201203352 University of Edinburgh teaching and supervision Not upheld, no recommendations October 2013
201203486 Lanarkshire NHS Board appointments/admissions (delay, cancellation, waiting lists) Not upheld, no recommendations October 2013
201203494 A Dentist in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2013
201203541 A Housing Association improvements and renovation Some upheld, recommendations October 2013
201203668 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2013
201203949 A Medical Practice in the Highland NHS Board area record keeping Some upheld, recommendations October 2013
201204025 A Medical Practice in the Orkney NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2013