Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702241 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | May 2018 |
| 201702451 | Glasgow City Council | parks / outdoor centres and facilities | Not upheld, no recommendations | May 2018 |
| 201702530 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702685 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | May 2018 |
| 201702799 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702843 | Renfrewshire Council | policy / administration | Some upheld, recommendations | May 2018 |
| 201703099 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201703145 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2018 |
| 201703206 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | May 2018 |
| 201703229 | Glasgow Caledonian University | complaints handling | Some upheld, recommendations | May 2018 |