Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704498 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704503 | West Lothian Council | nursery and pre-school | Upheld, recommendations | May 2018 |
| 201704912 | Scottish Ambulance Service | clinical treatmet / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704913 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705112 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705177 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201705277 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705356 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705806 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2018 |