Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705963 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706382 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706469 | Borders NHS Board | policy / administration | Not upheld, no recommendations | May 2018 |
| 201706553 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201706920 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registerting and removal from lists) | Upheld, recommendations | May 2018 |
| 201602543 | University of Strathclyde | academic appeal / exam results / degree classification | Not upheld, recommendations | April 2018 |
| 201604718 | Audit Scotland | communication / staff attitude / confidentiality | Some upheld, no recommendations | April 2018 |
| 201605138 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201605802 | Scottish Qualifications Authority | policy / administration | Some upheld, recommendations | April 2018 |