Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606202 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201606959 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201607263 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | April 2018 |
| 201607458 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201607810 | Shetland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607882 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607981 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201608302 | A Medical Practice in an NHS Board area | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201608303 | A Health Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |