Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608411 | East Lothian Council | control of pollution | Some upheld, recommendations | April 2018 |
| 201608505 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201608679 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201609388 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201609412 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | April 2018 |
| 201609443 | Aberdeenshire Council | home helps / concessions / grants / charges for services | Resolved, no recommendations | April 2018 |
| 201609699 | Renfrewshire Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201700318 | Yorkhill Housing Association Ltd | improvements and renovation | Some upheld, recommendations | April 2018 |
| 201700360 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |