Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701261 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | April 2018 |
| 201701927 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201701995 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | April 2018 |
| 201702040 | Falkirk Council | child services and family support | Not upheld, no recommendations | April 2018 |
| 201702471 | West Lothian Council | complaints handling (inc social work complaints procedures) | Upheld, recommendations | April 2018 |
| 201702527 | West Lothian Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Some upheld, recommendations | April 2018 |
| 201702565 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201702727 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | April 2018 |
| 201702824 | Western Isles NHS Board | policy / administration | Upheld, recommendations | April 2018 |
| 201703103 | Dumfries and Galloway Council | child services and family support | Upheld, recommendations | April 2018 |