Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300550 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2014 |
| 201300603 | Scottish Prison Service | complaints handling | No decision reached | March 2014 |
| 201300910 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201300965 | Falkirk Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | March 2014 |
| 201301063 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201301190 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201301250 | Scottish Borders Council | rights of way and public footpaths | Not upheld, no recommendations | March 2014 |
| 201301298 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |
| 201301311 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2014 |
| 201301345 | Business Stream | charging method / calculation | Some upheld, recommendations | March 2014 |