Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305996 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | July 2014 |
| 201306223 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201400316 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | July 2014 |
| 201201242 | Barony Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2014 |
| 201201403 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2014 |
| 201202483 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201203264 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | June 2014 |
| 201204827 | Grampian NHS Board | policy/administration | Some upheld, recommendations | June 2014 |
| 201205301 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | June 2014 |
| 201205330 | Care Inspectorate | complaints handling | Upheld, recommendations | June 2014 |