Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202311785 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202108769 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202202759 | North Ayrshire Health and Social Care Partnership | Adult support and protection / adults with incapacity | Upheld, recommendations | August 2024 |
| 202203659 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202204429 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202205403 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | August 2024 |
| 202205973 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202205990 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202206649 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202209504 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |