Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100620 | Aberdeenshire Council | homeless person issues | Not upheld, no recommendations | September 2011 |
| 201100627 | Renfrewshire Council | noise pollution | Not upheld, no recommendations | September 2011 |
| 201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100720 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, recommendations | September 2011 |
| 201100721 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100724 | Scottish Prison Service | disciplinary charges; orderly room proceedings | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100791 | Scottish Prison Service | policy/administration | No decision reached | September 2011 |
| 201100793 | Scottish Prison Service | other | Upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100846 | South Ayrshire Council | policy/administration | Not upheld, no recommendations | September 2011 |
| 201101167 | Clyde Valley Housing Association Ltd | applications, allocations, transfers | Not upheld, no recommendations | September 2011 |