Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901360 | East Dunbartonshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | November 2020 |
| 201902019 | Castle Water Ltd | incorrect billing | Upheld, recommendations | November 2020 |
| 201902182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201902441 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2020 |
| 201902794 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201902863 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | November 2020 |
| 201903089 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201904147 | Aberdeenshire Council | care leavers / throughcare and aftercare | Upheld, recommendations | November 2020 |
| 201904207 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |