Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201901805 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations February 2021
201902073 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2021
201902152 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2021
201902458 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2021
201903971 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations February 2021
201904374 Scottish Prison Service policy / administration Some upheld, recommendations February 2021
201904839 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2021
201905144 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Some upheld, recommendations February 2021
201905266 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2021
201905502 Dumfries and Galloway Council communication / staff attitude Not upheld, no recommendations February 2021