Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907395 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201907859 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201911284 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201911530 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 202000410 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 202000531 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | November 2020 |
| 202001137 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201704015 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201800154 | University of Edinburgh | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2020 |
| 201801911 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |